Prevention of corruption

Ignitis Group is committed to acting in a responsible and harmonious manner, thus it does not tolerate any form of corruption in its daily activities, and advocates fair business and transparent communication with all interested parties.

Anti-corruption policy


The Trust Line is an opportunity to anonymously and confidentially report violations of the law performed by Ignitis grupė employees or business partners that threaten or violate the public interest, and to ensure the prevention and disclosure of such violations.

The Trust Line as a means of reporting possible violations is set out in the Ignitis grupė Code of Ethics, Anti-Corruption Policy, Sustainability Policy, Environmental Policy, Policy of Equal Opportunities and Diversity.

The Trust Line cannot be used to make false accusations, nor may it be used for commercial or other general matters.

All notifications received through the Trust Line shall be processed in accordance with the established procedure, and summary reports on received notifications shall be provided only as required by law. We are committed to ensuring the anonymity of reporters and the confidentiality of the information provided.

You can report suspected violations by filling out the following form:

Report to the Trust Line

Statistics of notifications received via the Trust Line 2023

Contacts of the Trust Line:
Tel. No. +370 640 88889 
E-mail [email protected]


Ignitis Group strives to conduct its business according to the highest ethical requirements and principles, in compliance with standards of openness, honesty and integrity; therefore, we will be grateful if you report on any noticed violations or express your suspicions regarding them. We guarantee the confidentiality and the protection of the whistleblowers.

Protection of whistleblowers

We apply to the Special Investigation Service (SIS) for the selection of staff for certain positions. Written requests to the SIS shall be made before the person is appointed. A person may be appointed only after receiving and evaluating information from the SIS. 

List of positions to be applied for at SIS

Ignitis Group operates with the highest ethical requirements and principles, in accordance with the standards of openness and honesty. We aim to create a responsible and sustainable business culture in the energy sector.

We value transparent cooperation based on trust, partnership and respect, and we believe that the best gift is a sincere thank you and attention. Therefore, we refrain from making any gifts within the Group to our business partners, except as required by normal international protocol practice.

We encourage our business partners not to give any gifts to our Group employees. In order to thank the employees of our Group, we invite you to do so not with gifts of material value, but with attention and kind words.

All gifts received or provided are registered in the Group's gift register.


Ignitis Group companies have a unified Anti-Corruption Management System (ACMS), which meets the requirements of the international certificate ISO 370001. The group currently has the following items:
- Gift register and hospitality management;
- Register of declarations of private interests;
- Conflict of interest management (elimination standard) system;
- Due diligence of candidates, staff, business partners, transactions;
- Line of trust;
- Code of Ethics;
- Anti-corruption training.

2021 Ignitis Group ACMS has been officially recognized as meeting the requirements of the international standard and the company has been awarded the ISO 37001 certificate.