HEAD OF SALES AND CUSTOMER SUPPORT (F/M/D)
Join a leading energy trading company in the Baltics at the forefront of smart energy solutions! We are currently looking for a dynamic and results-driven Head of Sales and Customer Support. You will be responsible for driving sales growth, ensuring exceptional customer experiences, and spearheading our expansion in the innovative smart energy market. If that speaks to you, we’d be happy to welcome you to our team!
Take YOUR part in #EnergySmart!
You will contribute to green and secure energy ecosystem creation by:
- Developing and executing sales strategies to achieve ambitious growth targets for our smart energy solutions
- Leading, motivating, and managing our sales and customer support teams to deliver outstanding performance and customer satisfaction
- Optimizing sales and customer support processes, leveraging CRM and other digital tools
- Ensuring an exceptional customer journey and building lasting customer loyalty
- Collaborating with marketing and product teams to enhance our offerings and market presence
- Monitoring market trends, competitor activities, and ensuring compliance with relevant regulations
Required for this position:
- Proven experience (7+ years) in sales and customer support leadership, ideally within the energy, technology, or a related sector
- Strong track record of achieving sales targets and enhancing customer satisfaction
- Excellent leadership, communication, and team management skills
- Proficiency with CRM software and customer support platforms
- Solid understanding of sales principles, customer service best practices, and relevant legislative frameworks (e.g., consumer rights, data privacy)
- Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus
- Proficiency in Latvian and English (oral and written) as this role involves regular communication with international colleagues and partners
- A passion for smart technology and sustainable energy solutions
In return for creating a more sustainable future, we promise:
- Take part in an unfolding energy transformation process to create a 100% green and secure energy ecosystem for both current and future generations
- Compensation corresponding to experience and competencies, and financial incentives dependent on achieved results
- A hybrid work model (3+2) and flexible working hours
- Additional paid days for health improvement, short-term illness, volunteering, and accumulated work experience
- Internal career opportunities
- Extensive learning and qualification enhancement programs
- Diverse and inclusive environment
Salary range for this position group
is 3378 to 5067 EUR (before taxes). The final offer depends on experience and competence. Variable part of remuneration may be paid depending on results.Can’t find the right position?
Nerandi sau tinkančios pozicijos? Ar dar šiuo metu nežinai, ar tikrai nori keisti darbą? Įkelk savo CV į mūsų duomenų bazę ir mes pažadame dalintis su tavimi darbo skelbimais bei svarbiomis su karjera susijusiomis naujienomis.
Share the Job Posting:
Share this job offer on your social networks and help us find talents shaping a sustainable future. Together, let’s empower the energy transformation!
About us
Ignitis Group is one of the largest energy and renewable energy companies in the Baltic region. The company operates in Lithuania, Latvia, Estonia, Poland, and Finland. Its innovation fund has invested in 17 companies across seven countries worldwide, focusing on developing new technologies in energy and electrified mobility.
Similar jobs
Take YOUR part in #EnergySmart!
Some say – if you have a firm place to stand and a lever, you can move the world. In our hands, the lever of innovation and commitment transforms challenges into opportunities, moving the world towards greener energy solutions.
