Updated Group Code of Ethics and Conduct

“Ignitis Group” (hereinafter – the Group) has updated the Group Code of Ethics and Conduct (hereinafter – the Code) – the key document that defines the shared ethical principles and standards of conduct that guide us in our daily activities, internal interactions, and cooperation with partners and other stakeholders.

The updated Code clearly establishes the value-based foundation that we rely on when making decisions, responding to complex situations, and defining the limits of responsibility. It aims to further strengthen a culture of responsible, transparent, and respectful behaviour across the Group and ensure consistent application of ethical principles in practice.

Why was the Code updated?

The Group operates in a dynamic international commercial, regulatory, and technological environment. As organisational maturity and expectations from partners, investors, rating agencies and society continue to grow, it became necessary to fundamentally review the Code to ensure that it is:

• relevant to today’s context,
• fully aligned with best governance practices and the Group’s internal management system,
• clear and applicable in practice.

What has changed?

In the updated version of the Code:

Updated title

The former “Group Code of Ethics” has become the Group Code of Ethics and Conduct, combining ethical principles and standards of conduct into a single, coherent document.

Refined scope of application

The Code applies to all Group employees and members of management and supervisory bodies. When cooperating with business partners, the Group also commits to adhering to the principles set out in the Code.

Strengthened legal and institutional compliance framework

The Code has been reviewed to ensure alignment with international and national requirements, Group policies and internal governance processes.

Inclusion of the Artificial Intelligence Ethics provision

A new section addressing responsible use of technology and transparency in decision-making has been added.

Updated structure and format

The document has become clearer, more consistent, and more practical for everyday use.

Strengthened implementation and compliance monitoring

Clear principles for applying, supervising and ensuring accountability for the Code have been established across the Group.

Mandatory training introduced

Scenario-based examples have been replaced with mandatory ethics training for employees and members of management and supervisory bodies, focusing on real-life situations.

The updated Code reflects the Group’s maturity, values and long-term commitment to act responsibly, transparently and ethically, ensuring consistent application of conduct standards across all areas of activity.

You can access the Code here: https://ignitisgrupe.lt/en/about-us/operational-documents