We care for people’s well-being – not just one day, but every day.
Since January 2022, at Ignitis Group we’ve been saying: we welcome all of you – with your professional challenges and personal struggles. What matters to us is not only what we do as professionals, but also who we are as people. This principle is embodied by our well-being mentors – colleagues who laid the foundation for the Group’s culture of emotional well-being.
As the first in Lithuania to introduce emotional support volunteering within an organisation, we’ve taken a meaningful journey: from personal conversations to facilitation sessions, trainings, and consultations. Today, we’re strengthening the entire organisation.
Among us are managers, psychologists, psychotherapists, and coaches. This diversity helps us meet the organisation’s expectations. Moreover, our deep understanding of the company culture empowers us to boldly propose initiatives that address real needs.
Colleagues who reach out to well-being mentors usually talk about work or personal life – all topics are welcome and appropriate. We discuss team relationships, self-realization, balance, and overall well-being. About half of the colleagues who have one conversation return for another session.
Trainings. Responding to the organisation’s needs, mentors deliver trainings for teams. Topics include emotional literacy, stress management, and self-help techniques. Each year, we visit colleagues working remotely or in customer service – more than 400 specialists participate in these trainings annually.
Resilience-building activities. Teams that want to strengthen their resilience are offered reflection-based activities. These help team members better understand how they work together, strengthen their cohesion, and agree on principles of collaboration.
Facilitation sessions. When challenges arise in a team that need to be addressed sensitively, a well-being mentor is invited to facilitate the discussion. Their support helps ensure everyone is heard and enables the team to find a suitable solution together.
Practices. Teams wishing to experience activities that enhance emotional well-being can participate in various practices – from yoga and meditation to art therapy or silent hikes. These sessions are led by the well-being mentors themselves.
Support circles. Persistent internal difficulties can cause stress and lower engagement, so well-being mentors lead emotional support groups. Colleagues come together to share experiences and find answers collectively. This helps reduce feelings of loneliness, lower the risk of burnout, and support a healthier work atmosphere.
Challenges. Change requires determination and community support, so well-being mentors lead healthy habits initiatives such as “Sugar-Free,” “EnergyBINGO,” “Movember,” and others.
Activities in other organisations. On World Mental Health Day 2024, well-being mentors gifted other organisations 20 training and practice sessions led by them. This initiative aims to share our accumulated experience and encourage organisations to take care of people’s well-being.
In 2022, the well-being mentors project was recognised as the winner of the “HR Management Best Practices Competition 2022”.
This competition has been organized by the Association of Personnel Management Professionals since 2008.
The well-being mentors project was acknowledged as an achievement in creating a targeted well-being ecosystem and as the most outstanding project born during the pandemic, addressing the highly relevant and sensitive topic of emotional health.