Access to all Ignitis ON charging points in the Baltic states with a single app

Ignitis ON, the leading EV fast charging network, operated by Ignitis, an energy solutions company, is making EV journeys across the Baltic states smoother than ever. Starting this January, EV drivers in Lithuania, Latvia, and Estonia can locate and access all Ignitis ON charging points through a single user-friendly mobile app.

Eimantas Balta, Head of EV Charging Network for Baltics at Ignitis, highlights the updated app’s game-changing benefit: seamless integration across the Baltics. Drivers can now find all Ignitis ON charging points in one place, initiate charging sessions, and enjoy the same effortless experience they’re accustomed to in their home country. For instance, Lithuanian drivers travelling to Estonia can rely on the same app, with the interface available in Lithuanian for added convenience.

The launch of the Ignitis ON app in Latvia and Estonia represents a major milestone in expanding access across the Baltic region. More importantly, the app will operate in the language chosen by the EV driver in any country, ensuring smooth and familiar navigation throughout their journey. "Our goal is to make driving convenient for EV drivers, not only by providing charging access on the road but also by ensuring the charging service is so straightforward that it feels effortless. This is why the same Ignitis ON app will function in Lithuania, Latvia, and Estonia. When traveling outside their home country, drivers won’t need to take any additional steps. The same terms and conditions will apply, and business customers can continue using their existing service agreements without any extra hassle," comments E. Balta.

For customers using RFID keys to start charging sessions, the convenience extends across borders – the same key works in all three Baltic states. Should assistance be needed while charging, help will be provided in the customer’s language, regardless of the Baltic country they are in.

Across all the Baltic states, users of the Ignitis ON app will be able to use their usual payment methods, including balances accumulated in their virtual accounts, such as gift cards or business allowances, if applicable.

Eimantas Balta assures that most users will receive Ignitis ON app updates automatically.  For those who don’t, manual updates are quick and simple to perform. Additionally, E. Balta also notes that existing users won’t need to worry about updating passwords or payment preferences – everything remains as easy as before.