
CUSTOMER CARE SPECIALIST (F/M/D)
We are looking for a colleague, who would join the professional, active, courageous, cool team of Ignitis Latvija and help us take care of renewable energy, energy efficiency challenges. We value openness, partnership is our strength, and responsibility makes us a great team. If that speaks to you, we’d be happy to welcome you to our team!
Please note that this position is currently offered as a fixed-term contract.
Take YOUR part in #EnergySmart!
You will contribute to green and secure energy ecosystem creation by:
- Providing Excellent Customer Care
- Handling a variety of pre-sales or post-sales service functions
- Assisting the sales team
- Answering customer inquiries and maintaining customer relationships
- Preparing documentation for public tenders
- Managing the invoicing process
- Overseeing the debtors process
Required for this position:
- Minimum 2+ years of customer care experience
- Proficiency in MS Office programs (Excel, Word)
- Excellent oral and written communication skills in both Latvian and English; Russian language skills would be an advantage
- Experience in preparing documents for public tenders would be an advantage
- Ability to multi-task in a fast-paced environment and work both in a team and independently
- An accurate, open-minded, and responsible personality
In return for creating a more sustainable future, we promise:
- A package of additional benefits to choose from: pension accumulation, health insurance, or another benefit from the selectable benefits list in the MELP application
- Additional paid days for health improvement, short-term illness, volunteering, and accumulated work experience
- A hybrid work model (3+2) and flexible working hours
- Internal career opportunities
- Extensive learning and qualification enhancement programs
- Mentorship-based culture designed to facilitate meaningful and value-driven work
- Take part in an unfolding energy transformation process to create a 100% green and secure energy ecosystem for both current and future generations
Join a growing and increasingly international team of energy smart people united by a common purpose. We all play our part in creating a 100% green and secure energy ecosystem for current and future generations.
As we pursue our strategic goals to increase gender balance in Ignitis Group, we are indicating “f/m/d” next to job titles, meaning we welcome candidates of all genders – female, male or diverse.
Ignitis Group is committed to a policy of equal employment opportunity and does not discriminate against race, religion, gender, sexual orientation or gender identity, age, disability or other personal traits unrelated to work obligations.
Salary range for this position group
is 1606 to 2410 EUR (before taxes). The final offer depends on experience and competence. Variable part of remuneration may be paid depending on results.Dar nenori kandidatuoti?
Nerandi sau tinkančios pozicijos? Ar dar šiuo metu nežinai, ar tikrai nori keisti darbą? Įkelk savo CV į mūsų duomenų bazę ir mes pažadame dalintis su tavimi darbo skelbimais bei svarbiomis su karjera susijusiomis naujienomis.
Pasidalinti skelbimu
Pasidalink šiuo darbo pasiūlymu socialiniuose tinkluose ir prisidėk prie talentų, kuriančių tvarią ateitį, paieškos. Kartu įgalinkime energetikos pokytį!
Kodėl pas mus?
Nes čia savo laiką ir žinias leisi prasmingai. Mes kuriame 100 % žalią ir saugią energetikos ekosistemą dabarties ir ateities kartoms, prisijunk ir padarykime neįmanoma drauge.
Mainais už tvarios ateities kūrimą siūlome konkurencingą atlyginimą, lanksčius naudų paketus pritaikytus skirtingiems poreikiams, neribotas karjeros ir tobulėjimo galimybes, fiziškai ir emociškai saugią, įtraukią darbo aplinką. Take YOUR part in #EnergySmart!
